Let's have a look at how to use the Resolutions Template. You can either watch the short video walkthrough below, or if you prefer to read you can find the step-by-step written guide below.
Step 1: Downloading the Data
Log in to the portal and navigate to the data section.
Download the data in Excel format.
Open the downloaded file to verify its contents.
To learn more about how to export data from the portal click here.
Step 2: Copying Data into the Template
Locate the Scores tab in the template.
Copy and paste the data from the downloaded file into the Scores tab.
Step 3: Understanding the Template Structure
Scores Tab: This is where all scoring data is stored.
Instructions Tab: Provides a detailed guideline on:
How to use the template
Definitions of quality and compliance scores
Risk categorization: Low, Medium-High, and Critical
Datasets Tab:
Add information about suppliers, including name, origin country, commodity, and dataset.
Ensure the correct Scores tab is inserted, as formulas depend on this data.
Step 4: Reviewing Farm Records
In the dataset tab you can check the number of farm records available (e.g., 1,108 farm records in this example).
Provide additional details on missing supplier information, if necessary. Where the text is highlighted in yellow.
Step 5: Understanding Profile Scores
The profile score combines compliance and quality scores.
The breakdown of this score can be viewed in the dataset tab.
Step 6: Identifying Tests to Highlight
Go to the Tests tab.
View the number of farm records for each test.
Example: 6 farm plots scoring critical for DEF01, farm plot overlaps with deforested area (public map).
Use this data to highlight tests needing resolution and action.
Step 7: Tracking Actions with Status and Remarks
Use the Status and Remarks columns to:
Track actions taken to resolve issues.
Follow up with suppliers.
Step 8: Exploring the Test-Specific Tab (Example: GEC01)
This tab centralises all information related to a specific test.
Includes:
Background & Thresholds used
Test result interpretations
Visual examples of risk levels (Critical, High, Medium, Low)
Preventive and Corrective Actions to guide next steps
Example of resolutions, for GEC01
Reviewing Critical Farm Records
The dynamic section displays farm records scoring Critical or High.
Example:
13 farm plots scoring critical
12 plots high risk
1,222 plots low risk
The table ranks farm records based on risk severity.
If no medium-risk records exist, only Critical and High-risk records are shown.
Understanding the Overlap Indicator
The GEC01 Result shows overlap percentages.
This helps in identifying farm records that overlap and require attention.
Step 9: Customizing the Template
Editing & Adjusting:
Move, add, or edit sections as needed for your supplier.
Maps Integration:
Screenshot map views from the portal and insert them into the template.
Final Notes
The template provides flexibility for customisation.
Use it to track, analyse, and resolve compliance issues effectively.
Feel free to tailor sections to better suit your supplier’s needs.
Download the resolutions report excel
If you would like to use our resolutions report you can download it from the link below.











